Jira lesson 04 – user management overview

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Probably there aren’t any systems in today world that works without interaction between users. This is also the truth for Jira. This system is created to enable interaction between different groups of users with as many levels of permissions as possible. This article contains a minimum knowledge about Jira user management.

Jira user management – Users

In order to start working with user management in Jira we need to go to User management link that is visible below:

This action is required to have higher permissions, because only user with administration privillage can many users in the system. Let’s type user and password and confirm to go deeper.

We will see the main panel for user management. What is worth to focus on:

  • on the left we have main navigation panel with access to Users, Groups, Jira user server, User Directories
  • current view with with list of users
  • possibility to Create user or Invite users to the system

Create new user

One of the first thing in the system you will want to do will be adding new users. We can realize this in two possible ways:

  • We can click on button Invite users in the main Users tab. This will redirect us to the window with possibility to fill some fields like: email and/or username. If you don’t have email server configured then you will see the window like below. If everything is well configured we will send invitiation email to someone that we want to be added as a user to the system.

  • Another possible way to add new user to the system is by clicking the button Create user from the main User tab. We will be asked to fill such fields like: Email address, Full name, Username and/or Password.

And that is all in the point of creating new users in the system.

User groups

Every user created in the system needs to be assigned at least to one of two existing groups: jira-administrator or jira-software-users. This is an absolute must because Jira works in the license model per users. You can have license for 10, 25, 50 and more users and system counts this with relations to the number of users assigned to jira-sofware-users.

In this place you can define your own subsets of users closed with new groups.

Adding new group is very easy and you only need to click the button Add group, type the name and that is it.

When you are in user edit mode you can quickly add/remove a user to/from any groups like below:

User Directories

What is very important from the perspective of bigger companies we can enable access to Jira using User Directories access.

Jira allows us to define connection by five different kind of active directories like:

  • Microsoft Active Directory
  • LDAP
  • Internal with LDAP Authentication
  • Atlassian Crowd
  • Atlassian Jira

This is very useful solution because employees in your company are not forced to use multiple logins and passwords especially when company forced the policy to change password every some period of time.


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